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Field Coordinator
Job Responsibilities :
- Plan and lead the production lines and ensure the quality is maintained and adhered to at all times
- Train the merchants as per MartPlus training module.
- Maintain all merchant’s product collections and shipment.
- Visit field and interact proactively with sellers.
- Make product descriptions and content.
- Merchant acquisition and documentation.
- Maintain the Supply chain directly from Khulna.
Requirements :
- Bachelor Degree from any reputed University.
- Course/Training on merchandising will be considered as advantage.
- Candidates with experience would be preferred.
- Should be pro-active and energetic.
- Ability to multi task and remain organized, meet deadlines
Compensation & Other Benefits :
- As per company policy.
Tech Support Engineer
Job Responsibilities :
- Large-scale software maintenance & implementation of eCommerce application
- Analysis and assistance in solving complex platform performance issues (front-end code analysis, back-end analysis, environment configuration, infrastructure architecture, etc.)
- Ongoing co-operation with development team at all levels of coordination and quality assurance
- Design and build an optimal integration layer with external systems and tools to support large-scale ecommerce: CRM, campaign management tool, ERP/SAP, payment gateways, and best practices in system integration and security
- Address priority bug reports from our operation department Interact professionally with colleagues and end customers
- Tactfully and diplomatically field questions you may consider inane from end customers
- Buy time for questions you cannot answer while you pursue internal resources who can assist you in answering the questions
Experience:
- Experience of software support, designing and developing in ecommerce application will get preferred. Also, qualified fresher may apply.
Additional Requirements :
- Knowledge of PHP, MySQL, OOP, LAMP/LNMP Stacks, JavaScript and libraries ( jQuery/Angular), Bootstrap, HTML5, CSS3(SASS/LESS)
- Experience and knowledge of processes/best practices in software development and maintenance (continuous integration, automated tests, etc.)
- Industry experience or background in technical support
- Ability to work with partial information, and good judgment on when to ask questions and when to run independently
- Ability to juggle multiple shifting priorities for a variety of tasks from small tweaks to major projects that could take weeks
- Experience in building/designing integration layers (SOAP, REST, SaaS, ESB, etc.) with external systems
- Experience with Magneto 1/2 integration or CRM systems is a plus
- Excellent customer service skills
- Experience in Version Control System (Git/SVN)
- Excellent written and oral communication skills in English; additional language skills preferable
- Ability of analytical thinking
- Highly developed interpersonal skills
Benefits:
- Health Insurance
- Free Lunch
- Two yearly festival bonuses
Deadline:
- January 20, 2021
Android Software Developer
Job Responsibilities :
- Implement new features and improvements in the Android Mobile Shopping Application
- Work closely with QA, Design and Product Management to build the best possible UX for the platform.
- Perform code reviews, write unit tests, and contribute to architectural planning and refactoring.
- Prioritization of your own work with help from your manager.
- Collaborate with backend and computer vision teams responsible for the services and APIs supporting the camera feature.
- Optimize performance, adapt best practices and ensure security and quality.
Experience:
- At least 1-2 years’ experience of mobile application development.
Additional Requirements :
- Must have a strong knowledge to work on eCommerce Android Application.
- Must have a strong knowledge of Android SDK, different versions of Android, how to deal with different screen sizes and applications with complex UI and Work robustly with Android UI design principles, patterns, and best practices.
- Experience on the Entire App Life Cycle – Concept, Design, Build, Deploy, Test, Release to Play Store And Support.
- Proven software development experience and solid understanding of the full mobile development life cycle.
- Firebase implementation applicant will get more priority.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources, Restful APIs and JSON.
- Experience with offline storage, threading, and performance tuning.
- Familiarity with cloud message APIs and push notifications.
- Experience in Git.
- Strong ability to work multiple priorities.
- Excellent communication skills.
Benefits:
- Health Insurance
- Free Lunch
- Two yearly festival bonuses
Deadline:
- January 20, 2021
Executive, Customer Relationship Management (CRM)
Job Responsibilities :
- Attend calls and look after prospective customer’s inquiries over the phone, email.
- Process customer orders to the next step.
- Identify customer’s requirement.
- Ensure positive customer experience
- Give solution to customers complain.
- Perform the monthly KPI.
- Prompt respond to customer over the phone.
- Prepare & provide time-based reports.
Educational Requirements:
- Graduate in any discipline
Educational Requirements:
- Graduate in any discipline
Additional Requirements:
- Both males and females are allowed to apply
- The applicant should be highly flexible with work timings
- Excellent communication and listening skills
- Self-motivated and willing to work for longer periods with flexible time tables
- Confident to take challenge and fulfill KPI
- Good computer and typing skills
- Contact customers over the phone and create positive energy, helping to generate more leads from the customers who are called
- Keep proper records of all customers and update customer database(s)
- Reporting to Team Leader and being able to play as part of the team
- Must have excellent phone manners, good voice and customer handling capacity, strong interpersonal skills and a lot of patience.
- Must be proficient in Excel.
Benefits:
- Transportation Facility
- Free Lunch
- Two yearly festival bonuses
Last Date :
- January 20, 2021